In order to make an exchange on our service, it is not necessary to register.

If your application is processed, the funds are non-refundable. If the application has been paid, but not yet completed, you can return your funds (minus the transfer fee) by writing to the online support service of our site.

Commissions of our service are already included in the exchange rate and are displayed at the stage of registration of the application, including the commission for the transfer of the payment system.

Go to the password recovery page ("Forgot password" button) and enter the registered E-mail (login). An email will be sent to your email address with a new password for your account.

At this time, in order to authorize on our website and make transactions, you must have full access to the mail specified during account registration. If you have lost access to your mail, you must use the password recovery form or contact the technical support of your mail account. After restoring access to mail, for security reasons, we strongly recommend changing the password for your personal account on our service.

This is a procedure for confirming user data, which increases the security of transactions and personal data within the exchange service. The required verification differs in different directions of exchange, and may also depend on the amount of exchange and other variables. You can check the required degree of verification with the operator in the chat on the site.

The web pages of our site may not display correctly due to the fact that changes have been made to them, and your browser continues to use obsolete data from the cache. In such cases, we ask you to clean Cookies and Cache so that all the functionality will work fully and without errors.

The service is open from 9.00 to 21.00. When carrying out exchanges with cash - the time of the exchange must be agreed with the operator.

Thanks to our affiliate program, you have the opportunity to receive rewards for exchanges on our site and for the exchanges of your referrals. You can get a referral link when registering on our exchange service in your personal account. Go to the "Referral Program" section.

If your application has been deleted, you can get all the detailed information about the reason for deleting the application in your personal account on our website. In order to resolve this situation, you need to contact the support of our site in any way convenient for you, the list of which is indicated in the "Contacts" section. Our competent specialists will help you resolve the issue as soon as possible.

You can create a Bitcoin wallet in the following ways: install software on a personal computer or register a wallet on a trusted and reliable resource. We recommend choosing the first method for those who are 100% sure that their personal computer is protected. To install a wallet on a PC, you need to download the latest version of the Bitcoin core program. To date, this program is the most reliable and easy-to-use bitcoin client. The second method is more common, and its advantage is that you have easy and quick access to the resource from any device: PC, tablet, smartphone. The most convenient and popular service for creating a bitcoin wallet is Blockchain.info.

To transfer Bitcoin from one wallet to another, you need to receive confirmation from the Bitcoin System itself. Without confirmation of the transaction, the user cannot dispose of Bitcoin, which are formally considered his property. This process performs a protective function. Thus, the system prevents the reuse of the same Bitcoin units. The speed of confirmation depends on a number of well-known factors: the workload of the bitcoin network, the size of the transfer fee, the speed of the Internet connection, the technical serviceability of the resource where your wallet is located, etc. On average, transaction confirmation takes 40 minutes.

TXID (Hash ID) is a transaction identification number that allows you to track it in the blockchain system. Do not confuse the transaction ID with the wallet address. You can find a link to your transaction in any available Bitcoin browser. For this tutorial, we will use the https://www.blockchain.com browser as an example. To find a Bitcoin transaction, go to https://www.blockchain.com and use the search bar at the top right. With the help of the search function, you can get information about a specific Bitcoin address, transaction hash or block number if you enter them in the search box.

Dear customers, the smart-obmen.com exchange service (http://smart-obmen.com/) has established itself as a high-quality and fast service for the exchange of electronic funds. The average processing time for applications is 5 minutes. The reliability of our service is confirmed by hundreds of reviews of our satisfied customers on authoritative monitoring and forums.